Frequently Asked Questions

You can also contact us by email

support@thtwatches.com

How long does your shipping take?
Our shipping time estimates depend on the destination country:

1-2 days in Finland
1-3 days in Europe
4-5 days in United States
3-6 days in Rest of the World
Are there different finance options available?
We offer various payment methods at the checkout. All our payment methods are industry standards and safe to use around the globe.

Paypal Express
Credit Card Payments
Finnish Online Payments
Do your watches come in boxes?
Yes. We send every watch in a custom made THT watch box.
Do THT watches have a warranty?
Always. We offer 2-year warranty for all of our watches.

Your watch is protected against material and manufacturing defects existing at the time of purchase.
What are the options for delivery?
Our delivery method is based on your destination country. Best available courier is shown at the checkout.

Current delivery options are:
DHL Express
Posti (Finland)
I haven't received my order yet?
Once your order is shipped you can follow the delivery by the tracking ID is sent to your email address.

If you haven't received your order within 30 days please contact us by email support@thtwatches.com and we are happy work it out.
What if I change my mind after ordering?
We have a 30-days refund policy for all unworn and undamaged products. Always contact us by email support@thtwatches.com before returning products.
When will I receive my refund?
After receiving and accepting your return we will refund the full payment within 30 days.